Reference

Privacy policy for Jelly Beat accounts

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep the lobby secure. You control your info and can request changes or deletion anytime through support.

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Jelly Beat Privacy policy for Jelly Beat accounts
DATA SECURITY

How we protect account information

Jelly Beat encrypts your login credentials, wallet details and session tokens so they stay unreadable during transmission and storage. We separate payment processor IDs from your account balance to limit exposure if a breach occurs. Access logs track every support agent or system admin who views your profile. Regular audits check that only authorised staff can pull account data, and we revoke access immediately when someone leaves the team.

Encrypted storage

Passwords are hashed and salted before storage. Wallet numbers and personal details sit in encrypted database fields accessible only through verified API calls with time-limited tokens.

Cookie controls

Essential cookies keep you logged in and prevent duplicate bet submissions. No third-party advertising cookies run on Jelly Beat. You can clear cookies in your browser anytime though it will log you out.

Retention period

Active accounts keep full history available in your dashboard. Closed accounts retain transaction logs for the legal minimum, usually one to three years depending on Bangladesh record-keeping rules, then purge identifiers.

Request changes

Contact support to update your email, change your registered mobile number, or request a data export in CSV format. Deletion requests close your account and queue personal info for purging after any pending payout clears.

PRIVACY CONTACT

How to reach us about your data

If you want to review what Jelly Beat holds, correct a mistake in your profile, or request account deletion, use any of these three channels. Live chat is fastest for same-day questions. Email works for formal requests where you need a written reply. The FAQ below covers the most common data and privacy questions we get from Bangladesh accounts.

Live chat Open the chat icon in the lobby footer or account menu. Agents handle data requests during support hours and log formal deletion or correction tickets if you ask.
Email support Send your request to the support address shown in your account dashboard. Include your registered mobile number or email so we can verify ownership before sharing or changing data.
FAQ below Check the questions at the bottom of this page for quick answers about data retention, cookie settings, wallet info storage and how to delete your account permanently.

Common questions about your data

We keep your mobile number, email, chosen payment method like bKash or Nagad, IP address, device ID and game history. This lets us process deposits, verify withdrawals and block duplicate accounts.

Yes. Contact support via live chat or email and ask for a data export. We will verify your account ownership then send a file listing your profile details, transaction log and game history.

While your account is open we retain full history. After you close the account we archive transaction logs for the period Bangladesh law requires, typically one to three years, then delete personal identifiers.

No. We do not sell, rent or share your details with marketing firms or data brokers. Your wallet numbers and contact info stay internal and are used only to run your account and support requests.

Message support and request account closure. Once any pending withdrawal clears we will mark your profile for deletion and purge personal data after the legal retention window ends. You cannot reopen a deleted account.

We set session cookies to keep you logged in, prevent duplicate bets and detect unusual login patterns. No third-party ad trackers run on our site. Disabling cookies will break the login flow.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.